e shop

you make it – we sell it

Do you wish to market your electronic products?
For this you need an e-shop solution, no matter whether you’re selling B2B or B2C.
E-commerce offers clear cost advantages compared to the classic model of distribution.

Our e-shop is a simple tool – for your customers and for yourself:

· Your customer receives a (free) shopping app, which operates on any tablet or smartphone. We design this app in accordance with your individual requirements. Your customers place their orders here, pay online and we ship the goods immediately.

Everything remains controllable and manageable at all times:

· Your e-shop is linked with our sophisticated ERP system. All orders from your customers are automatically recorded and processed. In this way we can carry out all logistical and technical services for you.

· The collected customer data are always available to you. This enables you to keep on improving the position of your products on the market in the long term.

Conceptualisation
Conceptualisation
  • Advice and supp
  • Solution description
  • Implementation concept
  • Interface management
  • Marketing concept
  • Shop design
Implementation
Implementation
  • Shop development
  • Design implementation
  • Interface development
  • Data migration
  • Tests and handover
Operation
Operation
  • Start-up
  • Marketing
  • Maintenance and repairs
  • Updating
  • Rating

pre sales

this first link matters

Once your products have been delivered to us, they are first thoroughly tested in the incoming goods section. This process includes planning, the taking of samples (ISO 2859), visual and functional checks and parametric measurements. If we find quality problems the relevant products are separated out, rejected and become the subject of a defect report.

In our warehouses the goods are then checked again and subsequently recorded, labelled, stored, picked, packed and prepared for shipment. Cutting-edge technologies such as “autostore”, robots and sliding storage help us to keep costs low for you.

You now decide how you wish to distribute your product. We offer the latest delivery methods. You can choose between forwarding, transport, track & trace or ‘Speed Supply’.

Consultation
Consultation
  • Conceptualisation
  • Implementation of test systems
  • Robots / Automation
Incoming goods inspection
Incoming goods inspection
  • Incoming inspection
  • Sampling according to ISO 2859
  • Visual and functional checks
  • Parametric measurements
Production
Production
  • Planning
  • Prototyping
  • Controller
  • Monitoring
  • Optimising
Staging
Staging
  • Loading SW
  • Updating SW
  • Customising SW
Assembling
Assembling
  • Setup
  • Installation
  • Upgrades
  • Packaging
  • Bundling
Test
Test
  • Visual inspection
  • System test
  • Functional check
  • Parametric measurements
  • Rating

supply chain

fast links for solid sales

Orders from your customers need to be processed efficiently and fast – without restriction. They should be dealt with as simply as possible.
The Fastlog supply chain covers the entire sales channel from you to the final consumer.
Thanks to our solid and long-standing know-how of the electrical and telecommunications market, we can offer variable, modern, tailor-made logistics and technical services. This starts with the incoming goods inspection and continues via warehousing and distribution to the repair, refurbishment, exchange and disposal of your goods.

We ship worldwide, wherever your customer is located – track & trace included.

If you require super fast delivery, we recommend our own “Fastlog Speed Supply» solution. We ship your goods express anywhere in Switzerland within three hours!

Do you require special handling? Simply let us know your wishes. We’ll find the right solution.

Distribution
Distribution
  • Planning
  • Shipping
  • Transport
  • Fastlog Speed Supply
  • Track & Trace
Warehousing
Warehousing
  • Storage
  • Warehouse management
  • Releasing from storage
  • Reporting

billing

leave it to us

If you wish we will also take care of your billing and debt collection operations. We relieve you of all the administrative work involved in billing. This makes the process simpler, faster and more reliable.

You decide whether a collective bill is issued at the end of the month or if billing is to take place daily.
You don’t need to worry about sending out reminders or collecting your receivables.
We take care of it. Straightforward, transparent and fair.

For all eventualities we can offer you a customized solution.

We represent Swiss precision, simplicity, speed and reliability in all the service processes we offer.

Debtors
Debtors
  • Invoicing
  • Payment monitoring
  • Dunning charges and prosecution proceedings

after sales

stay in touch

We want your business to thrive in the long run. Your products should be of value, relevant and profitable to your customers on a lasting basis, because if that’s the case they will make further purchases from you.

Our after-sales services make an important contribution in this respect. You can choose what will be most useful to you from a list of options.

Services customised for you are available by agreement.

Return
Return
  • Triage
  • Warranty check
  • Exchanging
  • RMA process
  • Documentation
Data security
Data security
  • Resetting
  • Deleting
  • Wiping (secure data erasure)
Repairs
Repairs
  • Checking/Testing
  • Repairs (Level 3)
  • Spare parts recovery
Refresh + Maintenance
Refresh + Maintenance
  • Cosmetics
  • Refurbishing
Recycling
Recycling
  • Disassembly
  • Selecting
  • Recycling
  • Shredding
  • Disposal